FAQ 2017-06-12T22:24:23+00:00

FREQUENTLY ASKED QUESTIONS (FAQ)

What, Who, How, and more…

We’ve listed some frequently asked questions to help you get started. If you can’t find what you’re searching for, why not try to get help?

What is ReqLax? 2017-06-12T22:21:53+00:00

ReqLax stands for “Request and Relax”. It is a community marketplace to sell, buy, give away, rent, rent out, request and announce for products, services, and rentals to give your more insights before you make an order to save your time and effort and add more to your life by living a smarter experience in your interactions with the community members.

What makes ReqLax unique is the community of Digital Farmers who are taking care of every technology and commercial aspect, and get rewarded by a monetary share, every time someone makes a purchase, forever…

How do I get my tasks completed on ReqLax? 2017-06-12T22:33:04+00:00

It’s simple. Start by browsing or searching to select your product, service, or rental. You do not need to post the order you need to be completed as we have compiled a list of most frequently ones in every category, along with their ready made description, frequently asked questions, so we saved your time and effort and enabled you to avoid the inconvenience of describing what you need.

ReqLax Providers have already read the description, scope of work, and frequently asked questions for each order, and made their offers to complete these order for each specification. Check out the Providers’ profile and once you’ve found the Provider that’s perfect for your order, Add their offer to your shopping cart to assign them to the order. You can choose to pay directly to the Provider by any payment means or pay via ReqLax when ordering the offer, you will add funds for the task via ReqLax┬ápayment, which are securely held in an ReqLax Trust Account until the task has been completed. This allows the Provider to start working knowing there are funds secured for the task. Funds are only released to the Provider once both of you are satisfied that the task has been completed.

Please note that direct cash payments to the Providers are supported on ReqLax.

Read more about How it works.

What tasks can I get done on ReqLax? 2017-05-02T17:16:21+00:00
You can browse or search to select almost any task you need done on ReqLax. From tasks around the home (like gardening or cleaning) to office tasks (like data entry or website support) to tasks for business (like promotional staffing or mystery shopping). There are many people in the ReqLax community that have the skills and experience to get your task completed.
How much does it cost to complete a task? 2017-05-02T17:17:20+00:00
We are not deducting a Service Fee from the Customer who is ordering the task or the Provider who completes the task, so rest assured that the price of the task is the same whether you hired the Provider directly or via ReqLax. Just make sure that your account has enough Tokens balance to be able to use ReqLax features and capabilities. Therefore, you are charged as per your usage of ReqLax, not based on the price of the task. Once you have ordered the Provider’s offer, you can choose to pay directly to the Provider by any payment means, including cash payments, which are also supported on ReqLax, or, choose to pay via ReqLax Pay as you will need to add funds for the task via Credit / Debit Card, or PayPal, which are securely held in a Trust Account until the task has been completed. You will need to release funds upon task completion. ReqLax pay gives the Customer the convenience of payment by Credit / Debit Card or PayPal, and also gives the Provider the assurance that the funds of this task is secured before starting the work. It goes without saying that there are additional fees for payment gateway processing and handling.
What Trust & Quality features does ReqLax provide? 2017-05-02T17:18:58+00:00
To make sure you have a rewarding ReqLax experience, we’ve built a range of features which will help deliver you peace of mind. We provide verified IDs, secure payments via ReqLax Pay and a Customer Support Team ready to assist any time. For more information, check out our Trust & Quality features.
How do I choose the best Provider to complete my task? 2017-05-02T17:19:41+00:00
On average, you’ll have offers from 2-3 people who can complete your task. You can ask them questions, request further details about their skills and check out their profile to make sure that you find the right person for the task. No quotations, and no bidding, just compare among their offers based on the cost, rating, distance, etc…There are no obligations to hire.
How do I know how much to pay for a task? 2017-05-02T17:20:40+00:00
When you browse or search for the task you want to be completed, you will be able to choose the specifications of each task, and you will view the offered made by trusted Providers to complete this task with these specifications. No Quotation and No Bidding. Just Select, Compare, Book and Done…
What are the payment options for each task? 2017-05-02T17:23:46+00:00
You can make the payment directly to the Provider using any payment method agreed between you and the Provider, such as cash, cheque, money transfer, wire transfer, PayPal, Payoneer, or Skrill. On the other hand, you can choose to make the payment via ReqLax pay, when ordering the offer for the task you want to be completed, you are required to add funds. Your payment method can be PayPal, or Credit / Debit card such as VISA or Mastercard.
How do I discuss the task before assigning a ReqLax Provider to my task? 2017-05-02T17:24:51+00:00
Whether you’re a ReqLax Customer or Provider, ensuring your tasks are completed requires communication from time to time. We’ve built a dedicated chat for each task, where you can text or attach photos, audio, or video files on the task and ask questions. Once the Customer has ordered the Provider’s offer, you can communicate safely through Private Messages to discuss further details, as needed.
Who can complete work and earn money on ReqLax? 2017-05-02T17:25:58+00:00
Almost anyone can create an account and start bidding for work on ReqLax. To make sure you’re competitive when making offers for tasks, you’ll need to build your ReqLax profile with social connections and by earning positive reviews on completed tasks. For tips on how to make the most out of ReqLax, kindly, read our Marketplace Rules.
How do I start earning money through ReqLax? 2017-05-02T17:26:47+00:00
Create an account and then start building your profile to make yourself attractive to people hiring on ReqLax. Once you’re ready to get going: Browse Tasks, start making an Offer if you think you can complete the job.
How do I receive payment for completing a task? 2017-05-02T17:29:15+00:00
You can choose to be paid directly by the customer by any payment method agreed between you and the customer, such as cash, cheque, money transfer, wire transfer, PayPal, Payoneer, or Skrill. On the other hand, you can choose to accept the payment via ReqLax pay, which will give you peace of mind as when the Customer is ordering your offer for the task you can complete, The Customer will be required to add funds which will be held in a ReqLax Trust Account until it has been completed, which will give you peace of mind that the funds of this task is secured before you start work, also avoid after-work-completion negotiations to reduce your fees, and most importantly, you will give the Customers the options to pay by Credit / Debit card or PayPal, which could be more convenient to them than cash payments. You can choose to get paid by any payment method such as cash, cheque, money transfer, wire transfer, PayPal, Payoneer, or Skrill.